Privacy Policy
Last updated: May 1, 2023
At Ramnca Health Care, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, date of birth, contact information, insurance details, medical history, and other information necessary for providing healthcare services.
- Health Information: Medical records, treatment plans, prescriptions, test results, and other health-related information protected under HIPAA.
- Technical Information: IP address, browser type, device information, cookies, and usage data when you visit our website or use our online services.
- Payment Information: Credit card details, billing address, and other financial information when you make payments for our services.
How We Use Your Information
We may use the information we collect for the following purposes:
- Provide and manage healthcare services
- Process payments and insurance claims
- Communicate with you about appointments, treatments, and follow-ups
- Improve our services and develop new ones
- Comply with legal and regulatory requirements
- Conduct research and analysis (with de-identified data)
- Protect the security and integrity of our systems and facilities
How We Share Your Information
We may share your information with:
- Healthcare providers involved in your care
- Insurance companies and other payers for billing purposes
- Service providers who perform services on our behalf
- Government agencies when required by law
- Research partners (with de-identified data)
We will not sell your personal information to third parties. Any sharing of your information will be in accordance with applicable laws, including HIPAA.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Deletion of your personal information in certain circumstances
- Restriction or objection to certain processing activities
- Data portability
- Withdrawal of consent
To exercise these rights, please contact our Privacy Officer at privacy@z-ramncahealth.com or call 1-800-RAMNCA-PRIV.
Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact our Privacy Officer at:
Email: privacy@z-ramncahealth.com
Phone: 1-800-RAMNCA-PRIV
Address: 123 Healthcare Avenue, Medical District, CA 90210